2023 Current CIS-ITSM dumps Preparation through Our Practice Test [Q110-Q132]

NO.110 Catalog UI Policies CANNOT be included within variable sets.

NO.111 Which table is used to store Known Error articles?

NO.112 Which of the following roles can delete a problem task? (Choose all that apply.)

NO.113 Knowledge Ratings are stored in the _________ table.

NO.114 Which of the following represents how Knowledge Management subscriptions and article versioning are enabled?

NO.115 Which of the following users has the permission to close an incident? (Choose two.)

NO.116 Which of the following statements is true regarding configuration items and the table extended?

NO.117 What is the module that is used to navigate to CI Relationships?

NO.118 Configuration items can be created from asset management.

NO.119 What is the API name that allows integration with service catalog?

NO.120 It is recommended to use “Changes to” instead of “Is” in notification conditions.

NO.121 In the baseline platform configuration, if a change approver rejects an approval for a normal change, what will the state of the change be set to?

NO.122 Which of the following can be achieved by a user with itil role? (Choose three.)

NO.123 XML exports of Knowledge Articles include Text but DO NOT include attachments.

NO.124 What is the relationship between User table and Role table?

NO.125 In Change Management, manually added Change Tasks allow the Change owner to maintain accountability for a Change Request while assigning the individual implementation steps to other groups or individuals.

NO.126 Which of the following actions on the Incident table require the itil_admin role?

NO.127 Which plugin should be activated to enable Article Versioning in Knowledge Management?

NO.128 How can a user with itil roles resolve a problem?

NO.129 A company wants to build a custom Lightning Component that will display a specified Account Field Set and that can only be added to the Account record page.
Which design resource configuration should be used?

NO.130 A developer is asked to build a solution that will automatically send an email to the Customer when an Opportunity stage changes. The solution must scale to allow for 10,000 emails per day. The criteria to send the email should be evaluated after all Workflow Rules have fired.
What is the optimal way to accomplish this?

NO.131 Which of the following roles can close a problem? (Choose three.)

NO.132 Recently a Salesforce org’s integration failed because it exceeded the number of allowed API calls in a
24-hour period. The integration handles a near real-time, complex insertion of data into Salesforce.
The flow of data is as follows:
* The integration looks up Contact records with a given email address and, if found, the integration adds a Task to the first matching Contact it finds.
* If a match is not found, the integration looks up Lead records with a given email address and, if found, the integration adds a Task to the first matching Lead it finds.
* If a match is not found, the integration will create a Lead and a Task for that newly created Lead.
What is one way in which the integration can stay near real-time, but not exceed the number of allowed API calls in a 24-hour period?