[May-2022] PL-600 Dumps are Available for Instant Access using DumpsTests [Q50-Q66]

PL-600 Microsoft

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May 24, 2022

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[May-2022] PL-600 Dumps are Available for Instant Access using DumpsTests

PL-600 Dumps 2022 – New Microsoft PL-600 Exam Questions

Exam PL-600: Microsoft Power Platform Solution Architect

Microsoft Power Platform solution architects lead successful implementations and focus on how solutions address the broader business and technical needs of organizations.

A solution architect has functional and technical knowledge of the Power Platform, Dynamics 365 customer engagement apps, related Microsoft cloud solutions, and other third-party technologies. A solution architect applies knowledge and experience throughout an engagement. The solution architect performs proactive and preventative work to increase the value of the customer’s investment and promote organizational health. This role requires the ability to identify opportunities to solve business problems.

Solution architects have experience across functional and technical disciplines of the Power Platform. Solution architects should be able to facilitate design decisions across development, configuration, integration, infrastructure, security, availability, storage, and change management. This role balances a project’s business needs while meeting functional and non-functional requirements.

Part of the requirements for: Microsoft Certified: Power Platform Solution Architect Expert

Download exam skills outline

NEW QUESTION 50
You need to design tables for the solution.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-virtual-entities
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-entity-relationships

NEW QUESTION 51
You are designing a Power Platform solution for a company that provides in-home appliance maintenance. When a customer schedules a service appointment, a dispatcher assigns one technician for a specific time and location.
The solution must capture information about the technician assigned to each appointment and the list of tools that the technician must bring to the appointment.
You need to recommend the data type for the captured information.
Which data type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/types-of-fields

NEW QUESTION 52
You need to recommend the appropriate messaging channel solutions for the organization.
What should you recommend? To answer, drag the appropriate messaging options to the correct user types. Each messaging option may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/csw-overview
Topic 2, Relecloud
Current environment
The company uses Microsoft Office 365.
The company has a custom app for managing and tracking passenger luggage. The app uses Microsoft Dataverse.
For flights longer than four hours, passengers receive a meal. Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.
The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options.
The company uses paper-based reservation checklists to help ensure that all the steps for a reservation are complete.
The company uses vendors to service aircraft.
Environment
Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.
Minimize the use of third-party products and custom development.
Reduce customer support call volumes by having the system automatically resolve common issues.
The security rule for agents must contain the privileges in the default Customer Service Representative security role.
Log issues as cases. The case form must show variable sections based on the case type. Include a custom entity named Seats and grant agents access to the entity.
Application use layout should be role specific.
Agents
You must standardize the format used by agents to enter customer phone numbers.
Agents need a solution to replace paper reservation checklists.
Agents need dashboards to show a current count of all reservations on the entity.
Agents need a way to track reservation issues.
Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.
Agents need different versions of cancellation policies to send customers. One version must be controllable within the system.
Agents need to view which pieces of luggage match to each passenger, and then need to add the total on the passenger record.
IT
IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus.
IT staff needs a system that is easy to navigate to active cases.
IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.
IT specialists need a solution that is visual rather than text-based so they can quickly complete their tasks.
Management
Management requires paginated reports for stakeholders.
Management wants to provide frequent flyers with better service when the flyers call.
Managers need to see all customer dashboards at the top of their menu on their mobile device.
Maintenance
Maintenance supervisors must not have access to Dynamics 365 Customer Service. The supervisors must be able to communicate with the contracts team about contracts.
Aircraft maintenance vendors must have only view and upload privileges to their invoices and receipts.
Contracts with maintenance companies must be stored in Dynamics 365 Customer Service.

NEW QUESTION 53
You need to recommend a solution to meet user interface requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Explanation:
Box 1: Create and embed a Power Bi radial gauge
A radial gauge chart has a circular arc and shows a single value that measures progress toward a goal or a Key Performance Indicator (KPI). The line (or needle) represents the goal or target value. The shading represents the progress toward that goal. The value inside the arc represents the progress value. Power BI spreads all possible values evenly along the arc, from the minimum (left-most value) to the maximum (right-most value).
In this example, you’re a car retailer tracking the sales team’s average sales per month. The needle represents a 140 cars sales goal. The minimum possible average sales is 0 and the maximum is 200. The blue shading shows that the team is averaging approximately 120 sales this month.
Box 2: Add an inspection order to the work order form
You can add inspections to work orders in Dynamics 365 Field Service.
Field Service inspections are digital forms that technicians use to quickly and easily answer a list of questions as part of a work order. The list of questions can include safety protocols, pass-and-fail tests for a customer asset, an interview with a customer, or other audits and assessments performed before, during, or after a work order.
Example:

Reference:
https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-radial-gauge-charts
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections

NEW QUESTION 54
A large company experiences high staff turnover rates. As a result, the company must add or remove multiple system user accounts daily.
You need to recommend a security concept which will facilitate complex security profiles to entities for large groups of users across the Power Apps and Dynamics 365 applications.
What should you recommend?

Hierarchy security

Field-level security

User access management

Team privileges

User and team management is the area of Microsoft Dataverse where you can create and maintain user accounts and profiles.
A user is any person who works for a business unit who uses Dataverse. Each user has a user account.
A team is a group of users. Teams let users across an organization collaborate and share information.
Note: Why use Dataverse?
Easy to secure – Data is securely stored so that users can see it only if you grant them access. Role-based security allows you to control access to tables for different users within your organization.
Data from your Dynamics 365 applications is also stored within Dataverse, allowing you to quickly build apps that use your Dynamics 365 data and extend your apps with Power Apps.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/user-team-entities
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-intro

NEW QUESTION 55
An animal welfare organization wants to track the movement of wolf packs in a region. Cameras at specific locations capture images when motion is detected within the camera sensor range. Staff upload the images manually to a shared drive and then analyze the images.
The organization wants to automate image capture and analysis. The organization has the following requirements:
Save captured images in an appropriate location.
Analyze saved images by using an image recognition process.
Display data in real-time dashboards.
You need to recommend the correct technology for the requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reference:
https://docs.microsoft.com/en-us/power-automate/flow-types
https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/use-power-bi

NEW QUESTION 56
You need to recommend a solution to collect the information required to meet reporting requirements.
What should you recommend?

Business process flow

Business rule

Business event

Business process modeler

Business rule can create business recommendations based on business intelligence.
Scenario: Analytics and reporting
The solution must:
Provide metrics including existing and upcoming demand by inspection station, average time spent per user at a station, and average time a machine spends at each inspection point.
Provide metrics per inspector including number of inspections performed by month, and number of inspections per rating type (pass, fail).
Provide a printed quality certificate to be included with each machine.
Reference:
https://docs.microsoft.com/en-us/learn/modules/define-create-business-rules/

NEW QUESTION 57
You need to recommend solutions for the organization’s technical challenges.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reference:
https://docs.microsoft.com/en-us/microsoft-365/commerce/subscriptions/self-service-purchase-faq
https://docs.microsoft.com/en-us/azure/active-directory/external-identities/what-is-b2b
https://docs.microsoft.com/en-us/dynamics365/field-service/overview

NEW QUESTION 58
You need to resolve the issue reported during testing.
What should you do?

Create an image data type within the Inspection Order table.

Create a relationship within the Inspection Order table to the originating inspection order.

Create a Quick View form for the inspection order.

Need to store the image in the table.
Scenario: The company uses photos of employees to generate employee badges. Photos are uploaded into Microsoft 365 user profiles.

NEW QUESTION 59
A multinational organization uses a single Microsoft Power Platform environment. The instance hosts multiple customizations for different users m different regions.
Users in some regions complain about slow toad time of the customizations.
You need to architect a solution based on the main requirement.
What should you recommend? To answer, select the appropriate option in the answer area.
NOTE: Each correct selection is worth one point.

NEW QUESTION 60
You need to recommend methods to resolve the organization’s issues.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reference:
https://docs.microsoft.com/en-us/power-bi/collaborate-share/service-troubleshoot-sharing
https://docs.microsoft.com/en-us/power-bi/connect-data/service-gateway-onprem
https://docs.microsoft.com/en-us/powerapps/maker/data-platform/use-powerapps-checker

NEW QUESTION 61
You are designing a self-service portal for a company.
The portal must meet the following requirements:
Customers must be able to submit and review cases.
Customers must be able to chat with service representatives in near real time.
Allow service representatives to select cases from queues and use knowledge articles to resolve customer concerns.
You need to recommend solutions for the company that do not require custom development.
Which three apps or services should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Dynamics 365 Field Service

Dynamics 365 Customer Service

Omnichannel for Customer Service

Customer Insights

Customer self-service portal

Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates
https://docs.microsoft.com/en-us/dynamics365/customer-service/embed-chat-widget-portal

NEW QUESTION 62
A company plans to create a Microsoft Power Platform solution that integrates with Dynamics 365 Sates. The solution must meet the following requirements:
* Connect directly with a Microsoft Azure SQL database as an external data source at run time where specific data is available in the Dynamics 365 Sales solution without the need for data replication.
* An external system needs to send data to the company’s Dynamics 365 Sales solution.
You need to recommend the most suitable solution to integrate Dynamics 365 Sales with both systems.
What should you recommend? To answer, select the appropriate option in the answer area.

NEW QUESTION 63
You need to recommend a solution to meet user interface requirements.
What should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Reference:
https://docs.microsoft.com/en-us/power-bi/visuals/power-bi-visualization-radial-gauge-charts
https://docs.microsoft.com/en-us/dynamics365/field-service/inspections

NEW QUESTION 64
You are designing a model-driven app that allows a company to manage sales opportunities.
The company has a complex security model that includes the following requirements:
The vice president of sales must be able to see opportunities for sales managers and sales representatives.
Sales managers must be able to see opportunities for all sales representatives.
Sales representatives must only see opportunities that they own.
You need to recommend security tools for controlling user access.
Which two tools should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Account hierarchy

Field security profile

Position hierarchy

Security roles

With the position hierarchy security, a user at a higher position has access to the records owned by a lower position user or by the team that a user is a member of, and to the records that are directly shared to the user or the team that a user is a member of.
The hierarchy security model is an extension to the earlier security models that use business units, security roles, sharing, and teams. It can be used in conjunction with all other existing security models.
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/developer/security-dev/ hierarchical-security-control-access-entities

NEW QUESTION 65
You are a Microsoft Power Platform solution architect working on a project. API calls are being sent between external applications and a Microsoft Power Platform solution.
The number of requests per user within a given time frame varies. Some users may be exceeding the service protection API limits.
You need to ensure that the API conforms to service protection limits.
Which three metrics should you review? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

The number of requests that a user can make each day.

The total number of requests that can be processed each day.

The number of concurrent requests that a user can make.

The total execution time for requests by all users.

The combined execution time required to process requests from a user.

Three types of service protection API limit errors that can be returned:
Number of requests This limit counts the total number of requests during the preceding 300 second period.
Execution time This limit tracks the combined execution time of incoming requests during the preceding 300 second period.
Concurrent requests This limit tracks the number of concurrent requests.
Reference:
https://docs.microsoft.com/en-us/powerapps/developer/data-platform/api-limits

NEW QUESTION 66
You are creating a scope of work document for a solution. You have the following requirements:
* Track support cases, first response time, and resolution time.
* Include a chat-like interface that allows managers to check the status of cases with minimal manual searching.
* Allow cases to have multiple different priority levels.
You need to include the required Dynamics 365 and Microsoft Power Platform components. Which two components should you include? Each correct answer presents part of the solution.
NOT: Each correct selection is worth one point.

Dynamics 365 Customer Service

Power virtual Agents

PowerBI

Dynamics 365 Customer Voice

Power Virtual Agents lets you create powerful chatbots that can answer questions posed by your customers, other employees, or visitors to your website or service.
Use Dynamics 365 Customer Service to:
Track customer issues through cases
Record all interactions related to a case
Share information in the knowledge base
Create queues and route cases to the right channels
Create and track service levels through service-level agreements (SLAs)
Define service terms through entitlements
Manage performance and productivity through reports and dashboards
Create and schedule services
Participate in chats
Manage conversations across channels
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents
https://docs.microsoft.com/en-us/dynamics365/customer-service/overview

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