Cisco 700-805 Dumps Questions [2025] Pass for 700-805 Exam [Q40-Q62]

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Cisco 700-805 Dumps Questions [2025] Pass for 700-805 Exam

Updated Cisco Study Guide 700-805 Dumps Questions

Cisco Renewals Manager Certification Exam is a 90-minute exam that consists of 60-70 questions. 700-805 exam is computer-based and can be taken at any Pearson VUE testing center around the world. 700-805 exam is available in English and Japanese, and candidates can choose the language that they are most comfortable with.

Cisco Renewals Manager certification exam, also known as the 700-805 exam, is designed for professionals who want to enhance their skills and knowledge in the field of Cisco’s renewals management. 700-805 exam provides the candidates with the knowledge and skills required to manage a customer’s lifecycle and understand the importance of customer satisfaction in the renewals process.

QUESTION 40
Which services renewals metric is provided in Partner Experience Platform (PXP)?

new products

number of customer complaints

renewal rate

end-of-life products

QUESTION 41
Which licensing model represents the highest value?

Transactional

Subscription

Pay as you go

Enterprise Agreements

Enterprise Agreements (EAs) represent the highest value for customers who want to simplify their software licensing and management across their organization. EAs provide customers with:
* Unlimited access to a suite of Cisco software products within a defined technology domain for a fixed term and price
* The ability to deploy software anytime, anywhere, without additional costs or approvals
* The flexibility to grow and adjust their software usage without overage fees or penalties
* The convenience of co-terminating all their subscriptions at the end of the EA term
* The option to include Cisco services and support in their EA2
References: 2: Cisco Enterprise Agreement – Cisco

QUESTION 42
What is the main purpose of CCW-R?

to factor customer ATR, up sell and attrition

to allow customers and partners to download renewal data

to allow customers and partner store new software subscriptions and service contracts from one tool

to capture partner and customer billing preferences

CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts. CCW-R is designed to simplify the renewal process and enhance the customer experience

QUESTION 43
Which is the first step in a solutions-led sales approach?

present quote to customer

examine previous purchases

identify the latest technology release

understand the customer’s objectives

a solutions-led sales approach is:
* A sales methodology that focuses on understanding the customer’s business needs, challenges, and objectives
* A consultative process that involves discovering, proposing, validating, and closing solutions that deliver value and outcomes for the customer
* A way of differentiating Cisco and partners from competitors by offering integrated solutions that leverage Cisco’s portfolio and expertise
* The first step in a solutions-led sales approach is to understand the customer’s objectives, which includes:
* Asking open-ended questions to uncover the customer’s pain points, goals, and priorities
* Listening actively and empathetically to the customer’s responses
* Confirming and summarizing the customer’s objectives and expectations References: 2: Solutions-Led Sales Approach – Cisco

QUESTION 44
Who do Renewals Managers (RMs) work with?

RMs work with account managers to drive ongoing revenue risk assessments and plays.

RMs work with pre-sales engineers and build customer solutions.

RMs work by themselves to develop a high level view customer requirements and objectives.

RMs work with service delivery teams and monitor engagements.

According to the Cisco website1, RMs work with account managers to drive ongoing revenue risk assessments and plays, which include:
Identifying and prioritizing renewal opportunities
Developing and executing renewal strategies
Negotiating and closing renewal deals
Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention

QUESTION 45
Which action should be taken when renewing a contract with a customer? (Choose the best answer.)

Assume their business needs are the same.

Propose only the most important part of the solution.

Start discussions after the contract has expired.

Validate customer’s business needs.

QUESTION 46
Which service offering assists the customer in preparing for emerging industry trends?

Trending Technical

Advisory

Managed

Training

QUESTION 47
Who do Renewals Managers (RMs) work with?

RMs work with account managers to drive ongoing revenue risk assessments and plays.

RMs work with pre-sales engineers and build customer solutions.

RMs work by themselves to develop a high level view customer requirements and objectives.

RMs work with service delivery teams and monitor engagements.

According to the Cisco website1, RMs work with account managers to drive ongoing revenue risk assessments and plays, which include:
* Identifying and prioritizing renewal opportunities
* Developing and executing renewal strategies
* Negotiating and closing renewal deals
* Collaborating with other Cisco teams and partners to ensure customer satisfaction and retention References: 1: Cisco Renewals Manager – Cisco

QUESTION 48
Which critical task must be performed during the Qualification phase?

validate customer inventory

develop a Success Plan

quote delivery

Renewal Plan development

QUESTION 49
Which action can a renewals manager take to drive value in the account?

Align partners on training

Define the account forecast

Manage and mitigate renewal risk

Removing adoption barriers

QUESTION 50
Which licensing model represents the highest value?

Transactional

Subscription

Pay as you go

Enterprise Agreements

QUESTION 51
Which two actions can a partner or customer perform within CCW-R? (Choose two.)

set up billing

download hardware, software and services datasheets

change Customer Address

view and manage their contracts

order new services

According to the CCW-R User Guide5, some of the actions that a partner or customer can perform within CCW-R are:
* Change Customer Address: This allows the user to update the customer address information for a quote or an order.
* View and Manage their Contracts: This allows the user to view their contract details, status, expiration date, product coverage, etc., as well as request a quote or renew their contracts.
References: 5: CCW-R User Guide – Cisco

QUESTION 52
Which services are contained in the CX portfolio?

Support Services, Business Critical Services, Professional Services and Managed Services

Support Services, Business Critical Services and Professional Services

Support Services and Business Critical Services

Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

CX portfolio consists of five service categories that cover the entire lifecycle of a technology:
Support Services: Provide technical support, software updates, and smart capabilities to help customers maintain network availability, security, and performance Business Critical Services: Provide expert guidance, best practices, proactive support, and insights to help customers optimize their network performance, security, and availability Professional Services: Provide consulting, design, implementation, integration, optimization, and migration services to help customers deploy and adopt Cisco solutions Managed Services: Provide end-to-end management, monitoring, and operation of customer’s network infrastructure and applications by Cisco or certified partners Learning Services: Provide training, certification, and enablement programs to help customers develop their skills and capabilities on Cisco technologies

QUESTION 53
What is the primary customer value of the Cisco Services Portfolio?

Services priced based on usage

Services packages tailored to specific customer needs

Customers can develop their own service offerings

On-call, 24/7 service technicians at all levels

QUESTION 54
Which statement best summarizes the intended outcome of the Success Plan?

development of a customer-centric view for achieving value from their portfolio

provide scheduling for resolving customer qual y issues

generate financial data that indicates a customer’s propensity to renew

grow incremental annual recurring revenue

QUESTION 55
Which service offering helps define the customer’s IT vision and strategy?

Support

Advisory

Optimization

Training

QUESTION 56
What is the primary customer values of the Cisco Services Portfolio?

Services packages tailored to specific customer nees

ON-call,24/7 service technicians at all levels

Services priced based on usage

Customers can develop their own service offerings

QUESTION 57
What is the key implication on-time renewals have for an IT provider company?

Incentives will be paid

No major impact if sales are on plan

Improved customer satisfaction

Recurring business is preserved

QUESTION 58
Customer A purchased a one-year WebEx contract of 100 seats at $10 per seat. Customer B purchases a three-year WebEx contract of 100 seats at $10 per seat.
What is the annual recurring revenue (ARR) for each?

$1000 and $3000

$1100 and $3300

$1000 and $1000

$3000 and $3000

QUESTION 59
Which strategy for successful renewal of service contracts calls for discussing changes in the network and identifying any uncovered add tons to the network?

validate the customer’s business needs

focus on benefits

lock in revenue streams through co-termination

explore up sell opportunities

one of the strategies for successful renewal of service contracts is to explore up sell opportunities, which means:
* Discussing changes in the network and identifying any uncovered additions to the network
* Recommending new or upgraded products or services that can enhance customer value and outcomes
* Aligning with the account team on the up sell value proposition and proposal

QUESTION 60
Who do renewals managers (rms) work with?

Rms work with account managers to drive ongoing revenue risk assessments and plays.

Rms work by themselves to develop a high level view customer requirements and objectives.

Rms work with pre-sales engineers and build customer solutions.

Rms work with service delivery teams and monitor engagements.

QUESTION 61
What does iarr measure?

Our ability to increase renewal rates through pricing controls

Our ability to expand upon existing customer value

Our ability to internally align renewable resources

Our ability to monitor product utilization,and financial growth collectively

QUESTION 62
Which licensing model is the most complex for a customer to manage?

Managed service agreement

Subscription

Enterprise agreement

A La Carte

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Cisco 700-805 Dumps Questions [2025] Pass for 700-805 Exam [Q40-Q62]

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