Verified CAD Exam Dumps PDF [2026] Access using DumpsTests [Q98-Q122]

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Verified CAD Exam Dumps PDF [2026] Access using DumpsTests

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The CAD certification exam consists of 60 multiple-choice questions, and the candidate has 90 minutes to complete it. CAD exam covers various topics, including ServiceNow application architecture, data model, user interface (UI) development, business rules, workflows, and integrations. CAD exam requires a deep understanding of the ServiceNow platform, its modules, and its features. Therefore, the candidate must have significant experience developing ServiceNow applications before taking the exam.

QUESTION 98
A graphical view of relationships among tables is a <blank>.

Schema map

Dependency view

Graphical User Interface

Map source report

“Schema map: Provides a graphical representation of the relationships between tables.”
https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/table-administration/concept

QUESTION 99
Can inherited fields be deleted from a table?

No, inherited fields cannot be deleted from a child table

Yes, but only if they are text fields

Yes, select the red X in the left-most column in the table definition

Yes, but only if there has never been any saved field data

Yes, but only if there has never been any saved field data: This is incorrect. The presence or absence of data does not affect the ability to delete inherited fields.

To modify the structure of inherited fields, consider the following approaches:
Field Visibility: Use client scripts or UI policies to hide the inherited fields on forms where they are not needed. This approach maintains data integrity while tailoring the user interface to specific requirements.
Form Layout Configuration: Adjust the form layout to remove inherited fields from specific views, ensuring they are not displayed to users in contexts where they are irrelevant.
These methods allow customization of the user experience without altering the underlying table schema or violating the inheritance principles established in the data model.
Explanation:
In ServiceNow, tables can extend other tables, inheriting all fields and functionalities from the parent table. These inherited fields are integral to the structure and behavior of the child table.
A . No, inherited fields cannot be deleted from a child table: This is correct. Inherited fields are part of the child table’s schema due to its extension of the parent table. Removing these fields would disrupt the inherent structure and relationships defined by the table hierarchy.
B . Yes, but only if they are text fields: This is incorrect. The data type of the field does not permit the deletion of inherited fields.
C . Yes, select the red X in the left-most column in the table definition: This is incorrect. Inherited fields do not have a delete (red X) option in the table definition, as they are not directly created on the child table.

QUESTION 100
For Application Access there is a configuration option called Allow access to this table via web services. Which one of the following statements is true when this option is selected?

This option restricts the ability to delete records via web services but records can always be read

The user performing the query via web services must have the correct permissions to access the table’s records

Even when not selected, users with the correct permissions can use web services to access the table’s records

This option restricts access only to SOAP web services but does not apply to REST

Application Access is a feature that allows you to control the access level of other application scopes to your application’s data tables. By selecting the Allow access to this table via web services option, you can enable other application scopes to access your data tables using web services, such as SOAP or REST. However, the user performing the query via web services must have the correct permissions to access the table’s records. The user must have the appropriate roles and access controls to perform the operations on the table, such as create, read, write, or delete.
The other statements are not true when this option is selected. This option does not restrict the ability to delete records via web services, nor does it allow records to be always read. The access to the records depends on the user’s permissions and the web service method. This option also does not restrict access only to SOAP web services, but applies to both SOAP and REST web services. Finally, this option is not the only way to enable web service access to the table’s records. Even when this option is not selected, users with the correct permissions can use web services to access the table’s records, as long as they specify the application scope in the web service request.
Reference:
Application Access
Web service access to scoped applications

QUESTION 101
Assume a table called table exists and contains 3 fields: field1, field2, field3. Examine the Access Control list for table:
Which field or fields can a user with the itil role read?

field3 only

filed1 and field3

All fields

All fields except field3

https://docs.servicenow.com/bundle/tokyo-platform-security/page/administer/contextual-security/concept/access-control-rules.html

QUESTION 102
How is access to Application Menus and Modules controlled?

Access Controls

Application Rules

Client Scripts

Roles

Roles are used to control access to applications and modules in the application navigator. Each application menu or module has a role field that specifies which role is required to view it. Users who do not have the specified role or a role that contains it will not see the application menu or module. Roles can also be used to control access to other features and capabilities in ServiceNow, such as tables, fields, scripts, and workflows.
Reference = Enable or disable an application menu or module, Grant a role access to applications and modules, Controlling access to applications and modules.

QUESTION 103
A scoped application containing Flow Designer content dedicated to a particular application is called a(n):

Spoke

Bundle

Action

Flow

https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/flow-designer/concept/spokes.html A spoke is a scoped application containing Flow Designer content dedicated to a particular application or record type. Flow Designer provides a set of core actions to automate Now Platform processes. You can add application-specific core actions by activating the associated spoke.
Reference: https://community.servicenow.com/community?id=community_blog&sys_id=7b3af354db93ab80afc902d5ca9619bc

QUESTION 104
How does ServiceNow match inbound email to existing records?

Watermark

Record link

Subject line

sys_id

https://developer.servicenow.com/dev.do#!/learn/courses/tokyo/app_store_learnv2_flowdesigner_tokyo_flow_designer/app_store_learnv2_flowdesigner_tokyo_notifications_in_flow_designer/app_store_learnv2_flowdesigner_tokyo_inbound_email_and_flows
“By default, the system generates a watermark label at the bottom of each notification email to allow matching incoming email to existing records.” https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/administer/notification/concept/c_WorkingWithWatermarks.html

QUESTION 105
When creating an application through the Guided Application Creator, what are the options for creating a table? (Choose 3 answers)

Link to external tables

Create a table from scratch

Create a table from a template

Run import jobs

Upload a spreadsheet

Use API calls

Extend a table

Comprehensive and Detailed Step-by-Step Explanation:
* Options for Creating Tables in Guided Application Creator:
* Create a table from scratch: This option allows you to define a completely new table with custom fields and configurations.
* Create a table from a template: You can use predefined table templates to speed up table creation. Templates often include pre-configured fields and settings.
* Extend a table: This allows you to create a new table by inheriting fields and functionality from an existing table, enabling reuse and consistency.
* Why Other Options Are Incorrect:
* Option A (Link to external tables): Linking to external tables is not an option provided in the Guided Application Creator; external data is typically accessed through integration methods.
* Option D (Run import jobs): Import jobs are used for data migration, not for table creation in the Guided Application Creator.
* Option E (Upload a spreadsheet): While uploading a spreadsheet can create tables, this is a feature of Import Sets, not the Guided Application Creator.
* Option F (Use API calls): API calls are for integration and not an option for creating tables directly in the Guided Application Creator.
References:
* ServiceNow Developer Documentation on Guided Application Creator.

QUESTION 106
Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Select Data Source, Schedule Transform

Load Data, Create Transform Map, Run Transform Most Voted

Define Data Source, Select Transform Map, Run Transform

Select Import Set, Select Transform Map, Run Transform

The steps to import new data into ServiceNow from a spreadsheet are: Load Data, Create Transform Map, Run Transform. Load Data is the process of uploading the spreadsheet file and creating an Import Set table that contains the data to be imported. Create Transform Map is the process of defining how the fields from the Import Set table map to the fields of the target table in ServiceNow. Run Transform is the process of executing the Transform Map and copying the data from the Import Set table to the target table.
Reference: Import sets, Transform maps

QUESTION 107
Which one of the following is true regarding Application Scope?

All applications are automatically part of the Global scope

Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts

Any developer can edit any application

Developers can choose the prefix for a scope’s namespace

https://docs.servicenow.com/bundle/rome-application-development/page/build/applications/concept/c_ApplicationScope.html The correct statement regarding Application Scope is that applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts. Application Scope is a feature that identifies and isolates applications and their related artifacts from other applications. Each scoped application has a unique namespace identifier that consists of a prefix and a scope name. This prevents cross-application name collisions and ensures that only authorized scripts can access or modify data in a scoped application. References: [Product Documentation | ServiceNow], [How To Create a Scoped App in ServiceNow – YouTube]

QUESTION 108
Which one of the following is NOT a UI Action type?

List choice

Form button

List banner button

Form choice

A UI Action is a button, link, or choice that can be clicked by a user to perform an action, such as submitting a form or running a script. The following are UI Action types:
* List choice. This is a UI Action that appears as a choice list on a list of records. It can be used to perform an action on multiple records at once, such as deleting or updating them.
* Form button. This is a UI Action that appears as a button on a form. It can be used to perform an action on the current record, such as saving or approving it.
* List banner button. This is a UI Action that appears as a button on the banner of a list of records. It can be used to perform an action on the entire list, such as exporting or printing it.
The following is not a UI Action type:
* Form choice. This is not a UI Action type, but a field type. A form choice is a field that displays a choice list on a form. It can be used to select a value from a predefined set of options, such as priority or state. References: UI Actions, Field Types

QUESTION 109
In a privately-scoped application, which methods are used for logging messages in server-side scripts? (Choose 2 answers)

gs.info()

gs.debug()

gs.iog()

gs.error()

gs.logError()

Understanding Scoped Applications:Scoped applications in ServiceNow are designed to isolate and protect application-specific code and data. Server-side scripts within scoped applications can use the gs (GlideSystem) object for logging and debugging purposes. However, not all gs methods are appropriate or valid for scoped applications.
Valid Logging Methods in Scoped Applications:
gs.info():This method logs informational messages to the system log. It is commonly used for general-purpose logging when developers need to track execution flow or display debug data. Example:
gs.info(‘This is an informational log message.’);
gs.error():This method logs error messages to the system log. It is used to indicate problems or issues encountered during script execution. Example:
gs.error(‘An error occurred during script execution.’);
Incorrect Options Explained:
gs.debug() (Option B): This method is not valid in scoped applications. It is a legacy logging method available in the global scope but restricted in scoped applications.
gs.iog() (Option C): This is a typographical error and not a valid gs method in ServiceNow.
gs.logError() (Option E): This is not a recognized ServiceNow API method. To log errors, gs.error() is used instead.
Best Practices for Logging:
Logging should be meaningful and avoid unnecessary entries to keep logs clean and manageable.
Avoid excessive use of logging in production environments, as it can clutter the system logs and potentially degrade performance.
ServiceNow Developer Documentation on GlideSystem (gs).
SN Pro Tips on debugging and logging practices in scoped applications.

QUESTION 110
Which of the following methods prints a message on a blue background to the top of the current form by default?

g_form.addInfoMsg()

g_form.addInfoMessage()

g_form.showFieldMessage()

g_form.showFieldMsg()

From: https://docs.servicenow.com/bundle/paris-application-development/page/script/general-scripting
/reference/r_ScriptingAlertInfoAndErrorMsgs.html
g_form.showFieldMsg(“field_name”, “Hello World”, “error”); Puts “Hello World” in an error message
**below the specified field**. g_form.addInfoMessage() or g_form.addErrorMessage() place a blue box message at the top of the screen. Pg 126 of the CAD handbook The method that prints a message on a blue background to the top of the current form by default is g_form.
addInfoMessage(). The g_form object is a global object that provides access to form fields and UI elements on a form. The addInfoMessage() method is a method of the g_form object that displays an informational message next to the form header. The message has a blue background color by default, unless it is overridden by a CSS style. The addInfoMessage() method takes one argument, which is the message text to display.
References: [ServiceNow Docs – GlideForm (g_form) API], [ServiceNow Docs – g_form.addInfoMessage()]

QUESTION 111
When creating new application files in a scoped application, cross scope access is turned on by default in which of the following?

REST messages

Table

Script Include

Workflow

“By default, all application scope scripts can read the table’s records but cannot perform any other database operations.” https://developer.servicenow.com/dev.do#!/learn/learning-plans/tokyo/servicenow_administrator
/app_store_learnv2_securingapps_tokyo_application_access_database_settings

QUESTION 112
What contains the configuration changes made in an instance (i.e. changes in a form) and helps to implement the changes from the Dev environment to another environment?

Import sets

Update sets

Transform maps

System dictionaries

QUESTION 113
Which one of the following is true regarding Application Scope?

All applications are automatically part of the Global scope

Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts

Any developer can edit any application

Developers can choose the prefix for a scope’s namespace

Explanation/Reference:
Reference https://docs.servicenow.com/bundle/orlando-application-development/page/build/applications/ concept/c_ApplicationScope.html#r_ExampleNamespaceIdentifiers

QUESTION 114
Which one of the following is NOT an example of when an application might use a Scheduled Script Execution (Scheduled Job)?

The application needs to send weekly email reminders to requestors for all records on a table

The application needs to run a clean up script on the last day of every month

The application needs to query the database every day to look for unassigned records

The application needs to run a client-side script at the same time every day

QUESTION 115
When evaluating Access Controls, ServiceNow searches and evaluates:

Only for matches on the current table

Only for matches on the current field

From the most specific match to the most generic match

From the most generic match to the most specific match

When evaluating Access Controls, ServiceNow searches and evaluates:
From the most specific match to the most generic match. This is the correct answer because ServiceNow follows a top-down approach when evaluating Access Control (ACL) rules, which are used to restrict the access to the data and functionality of the ServiceNow platform based on the user’s roles and conditions. ServiceNow starts with the most specific match, which is the field-level ACL rule, then moves to the table-level ACL rule, and finally to the global or * ACL rule. ServiceNow grants access if any of the ACL rules evaluates to true, and denies access if all of the ACL rules evaluate to false.
The following are not correct descriptions of how ServiceNow searches and evaluates Access Controls:
Only for matches on the current table. This is not correct because ServiceNow does not only look for matches on the current table, but also on the parent tables and the global or * table. For example, if there is no ACL rule for the incident table, ServiceNow will look for an ACL rule for the task table, which is the parent table of the incident table, and then for the global or * table, which is the parent table of all tables.
Only for matches on the current field. This is not correct because ServiceNow does not only look for matches on the current field, but also on the table that contains the field and the global or * table. For example, if there is no ACL rule for the short_description field on the incident table, ServiceNow will look for an ACL rule for the incident table, and then for the global or * table.
From the most generic match to the most specific match. This is not correct because ServiceNow does not follow a bottom-up approach when evaluating Access Controls, but a top-down approach, as explained above. References: Access Control Rules, ACL Evaluation Order
https://developer.servicenow.com/dev.do#!/learn/learning-plans/paris/new_to_servicenow/app_store_learnv2_securingapps_paris_access_controls_evaluation_order

QUESTION 116
In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?

g_form.hasRoleExactly(‘admin’)

gs.hasRole(‘admin’)

g_form.hasRole(‘admin’)

gs.hasRoleExactly(‘admin’)

QUESTION 117
When working in the Form Designer, configuring the label of a field in a child table changes the label on which table(s)?

base table

child table

parent table

all tables

QUESTION 118
a. To replace outdated, inadequate, custom business applications and processes b. To extend service delivery and management to all enterprise departments c. To allow users full access to all ServiceNow tables, records, and fields d. To extend the value of ServiceNow

a, b, and c

a, b, c, and d

b, c, and d

a, b, and d

The correct combination of statements is a, b, and d. These are possible reasons to build custom applications on ServiceNow:
* To replace outdated, inadequate, custom business applications and processes. Building custom applications on ServiceNow can help digitize and automate manual or legacy processes that are not covered by existing ServiceNow solutions. This can improve efficiency, data quality, user experience, and innovation.
* To extend service delivery and management to all enterprise departments. Building custom applications on ServiceNow can help provide consistent and scalable services across different functions and teams in the organization. This can enhance collaboration, visibility, productivity, and customer satisfaction.
* To extend the value of ServiceNow. Building custom applications on ServiceNow can help leverage the capabilities and benefits of the Now Platform, such as low-code development tools, workflow automation engine, AI-powered insights, security operations, etc. This can increase agility, resilience, performance, and value.
The statement c is not a valid reason to build custom applications on ServiceNow:
* To allow users full access to all ServiceNow tables, records, and fields. Building custom applications on ServiceNow does not imply granting users full access to all data and objects in ServiceNow. Access control rules still apply tocustom applications and their components to ensure security and compliance.
Reference: Build Custom Apps in ServiceNow – eBook

QUESTION 119
Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer Ul. How is the page specified?

Write an after Business Rule script for the Record Producer’s table: window.redirect = “<URL>”;

Create an application property to store the URL

Write a script in the Record Producer’s Script field: producer.redirect = “<URL>”;

Configure the page in the Module that opens the Record Producer Ul

Application developers can specify which ServiceNow page a user sees after submitting a new record using the Record Producer UI by writing a script in the Record Producer’s Script field: producer.redirect = “<URL>”;. This script sets the redirect property of the producer object to the URL of the desired page. For example, producer.redirect = “home.do”; will redirect the user to the homepage after submitting the record. The other options are not valid ways to specify the redirect page for a Record Producer. Reference: Populate record producer data and redirect users

QUESTION 120
Which of the following features are available to Global applications? (Choose two.)

Automated Test Framework

Source Control

Delegated Development

Flow Designer

QUESTION 121
Assume a table called table exists and contains 3 fields: field1, field2, field3. Examine the Access Control list for table:

Which field or fields can a user with the itil role read?